Privacy Policy

1. Information We Collect

Account Information

• Email address
• Name
• Payment information (processed securely via Stripe)

Usage Data

• Images you upload (stored securely)
• Generated staged images
• Style preferences
• Credit usage and transaction history

Technical Data

• IP address
• Browser type and version
• Device information
• Analytics data (via Google Analytics and Vercel Analytics)

2. How We Use Your Information

• To provide and improve the Service
• To process payments and manage your account
• To send transactional emails (generation complete, low credits, etc.)
• To provide customer support
• To analyze usage patterns and improve AI models
• To comply with legal obligations

3. Data Storage & Security

Your images are stored on secure AWS S3 servers. We use industry-standard encryption and access controls. However, no method of transmission over the Internet is 100% secure.

4. Data Retention

• Uploaded images: Stored until you delete them
• Generated images: Stored until you delete them
• Account data: Retained while your account is active
• Transaction records: Retained for 7 years for tax/legal compliance

5. Sharing Your Information

We do NOT sell your data. We may share information with:

• Service Providers: AWS (storage), Stripe (payments), Postmark (emails), Replicate (AI processing)
• Legal Requirements: If required by law or to protect our rights

6. Your Rights (GDPR & CCPA)

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing emails (transactional emails required for service)

To exercise these rights, email support@new-odyssey.com

7. Cookies & Tracking

We use cookies for authentication, analytics, and advertising (Google Ads conversion tracking). You can disable cookies in your browser settings, but this may affect functionality.

8. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children's Privacy

The Service is not intended for users under 18. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We'll notify you of significant changes via email.

11. Contact Us

Privacy questions? Email support@new-odyssey.com